Terms and Conditions

1. Purpose

The purpose of these General Terms and Conditions of Sale (GTC) is to define the conditions under which the company BODYGUARD PARIS AGENCY provides private security and close protection services to its clients, individuals or professionals, in France and internationally.

They apply to all services offered by BODYGUARD PARIS AGENCY, including: close protection of persons, event security, surveillance of villas or residences, luxury transport and any security service related to the physical protection of persons or property.

2. Company contact details

BODYGUARD PARIS AGENCY

SASU with a share capital of 1000 €

Head office: OFFICE 326, 78 avenue des Champs-Élysées, 75008 Paris, France

RCS Paris: 987 972 981

APE code: 8010Z – Private security activities

Intra-Community VAT number: FR 50 987972981

contact@bodyguard-paris.com

Phone : +33 1 89 70 60 10

3. Champ d’application

These Terms and Conditions apply to any service request addressed to BODYGUARD PARIS AGENCY, whether the relationship was initiated online (contact form, email, social networks) or offline (telephone, recommendation, appointment).

Any acceptance of a quote, signing of a contract or commencement of performance of a service constitutes unreserved acceptance of these General Terms and Conditions, unless otherwise specified in writing and signed by both parties.

4. Ordering and Quotation Process

1. The client contacts BODYGUARD PARIS AGENCY (online form, email, telephone, social networks).

2. An exchange helps to define the need: context, security objectives, locations, dates, constraints.

3. BODYGUARD PARIS AGENCY will provide a detailed quote specifying, in particular:

• The nature and scope of the service
• The number of agents and their profile
• Dates, times and locations of intervention
• Pricing and billing methods
• Possible specific conditions (particular risks, international travel, etc.)

The quote is sent to the client by email or any other agreed means.

The quote is valid until the expiry date indicated, or failing that for 30 days from its issue date.

The order is now firm and final:

• Upon receipt by BODYGUARD PARIS AGENCY of the dated and signed quote with the mention "Approved", possibly accompanied by a deposit if this is planned.
• Or to the signing of a specific service contract incorporating the essential elements of the quote.

5. No online payment

No online payments are processed via the website bodyguard-paris.com:

• No payment form allows the entry of bank details on the site.
• No credit card transactions are processed through the site.

The payment terms are specified in the quote and/or the contract:

• Accepted payment methods (bank transfer, check, cash within legal limits, etc.)
• Possible deposit (50% upon order, balance due 15 days after service)
• Payment terms (e.g., 30 days end of month for professionals)

6. Prices

Prices are expressed in euros, excluding taxes and including all taxes, according to the details on the quote.

They are established based on:

• Type of service (close protection, event security, villa surveillance, etc.).
• The number of agents and their level of qualification.
• The duration and hours of the mission (day, night, weekend, public holidays).
• Any additional costs (travel, accommodation, specific equipment, etc.).

BODYGUARD PARIS AGENCY reserves the right to modify its rates at any time, with services being billed based on the rates in effect on the day the quote is accepted.

7. Cancellation and modification conditions

Cancellation or modification conditions vary depending on the type of service and must be specified in each quote/contract.

In the absence of specific stipulations more favorable to the client, the following indicative rules may apply (to be adapted and specified):

• Cancellation by the customer:
• More than 15 days before the start of the service: cancellation without charge or with a 20% study fee deduction].
• Between 15 and 7 days before the service: 50% of the total quote amount will be invoiced.
• Less than 7 days before the service or in case of no-show: 100% of the total amount will be charged, except in cases of duly justified force majeure.
• Modifications by the client (times, locations, duration, scope):
• Any modification must be requested in writing (email, letter) and expressly accepted by BODYGUARD PARIS.
• In the event of an increase in scope (time, agents, increased risk), an amendment to the quote or contract may be proposed, with an adjustment of the price.
• Some late modifications (e.g., changes to schedule or location less than 72 hours before the mission) may result in additional charges or be impossible for operational reasons.

The specific rules for each type of service (close protection, event, villa surveillance, etc.) must be mentioned in the quotes/contracts:

8. Customer Obligations

The client agrees to:

• Provide BODYGUARD PARIS AGENCY with all the information necessary for risk analysis and service preparation (context, potential threats, expected crowds, site layout, etc.).
• Obtain the necessary permissions (authorization from the owner of the premises, administrative authorizations where applicable).
• Follow the safety instructions given by the agents and managers of BODYGUARD PARIS AGENCY.
• Ensure intervention conditions comply with regulations (access, site security, minimum equipment).

In the event of incomplete or inaccurate information provided by the client, BODYGUARD PARIS AGENCY reserves the right to revise the quote, suspend or refuse the service if the safety conditions are not met, without prejudice to the invoicing of the costs incurred.

9. Obligations de BODYGUARD PARIS AGENCY

BODYGUARD PARIS AGENCY s’engage à :

• Providing security services in compliance with the regulations applicable to private security activities in France (in particular the Internal Security Code and the CNAPS regulations).
• Provide qualified agents, trained and holding a valid professional card issued by the CNAPS.
• Implement the necessary human and organizational resources to ensure, within the limits of the identified risks, the safety of persons and/or property entrusted to us.

BODYGUARD PARIS AGENCY is bound by a reinforced obligation of means, and not by an obligation of result: no security device can guarantee the total absence of risk.

10. Responsibility

BODYGUARD PARIS AGENCY's liability can only be invoked in the event of proven fault and is strictly limited to direct damages suffered by the client, excluding any indirect damage (loss of operation, damage to image, loss of opportunity, etc.).

In any event, and except in cases of gross negligence or willful misconduct, the overall liability of BODYGUARD PARIS AGENCY is capped at the amount excluding taxes charged to the client for the service in question.

The customer remains responsible:

• The internal security of its own teams, guests, clients or participants when dangerous or illegal behavior is maintained despite instructions from agents.
• Regarding the conformity of installations (structures, emergency exits, fire systems, etc.) which do not fall within the scope of responsibility of BODYGUARD PARIS AGENCY.

11. Assurance

BODYGUARD PARIS AGENCY declares that it holds professional liability insurance covering its private security activities.

[TO BE COMPLETED: insurer's contact details, policy number, scope of coverage (to be mentioned if desired)]

12. Force majeure

Neither party shall be held liable for the partial or total non-performance of its obligations if such non-performance results from an event of force majeure within the meaning of French law (unforeseeable, irresistible and external event), as recognized by case law.

In the event of such an occurrence, the affected obligations will be suspended for the duration of the force majeure. If the situation continues for more than 30 days, either party may terminate the agreement without compensation, in writing.

13. Intellectual Property

The content of the website bodyguard-paris.com (texts, images, videos, logos, graphic elements, structure) is protected by copyright and intellectual property law.

Any unauthorized reproduction, representation, modification, distribution or exploitation of all or part of the site, by any means whatsoever, is prohibited and may constitute an infringement.

14. Personal data

The processing of personal data carried out in the context of the performance of services is described in the Privacy Policy available on the website, which forms an integral part of these Terms and Conditions.

15. Applicable Law and Jurisdiction

These Terms and Conditions are governed by French law.

In the event of a dispute, the parties will endeavor to find an amicable solution. Failing an agreement, the dispute will be brought before the competent courts of Paris, unless otherwise required by mandatory rules of jurisdiction.